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Wherever you are, whenever you need it.

Your ad-free email mailbox — made in Germany.

An email mailbox for anyone who cares about security, spam protection, and sustainability.

Contact Support

+49 40 8821 539 41
Man reading emails on his smartphone

100% Renewable Energy

Servers in Germany

  • 100% Renewable Energy
  • Sustainable
  • German Servers
  • GDPR Compliant
  • Secure
  • Up to Date
Two colleagues working together on a laptop

Modern Communication. Secured, For Sure.

Modern communication solutions are an absolute must these days. Fast, secure information exchange is one of the key success factors — in business and in everyday life alike.

  • Security

    Your data belongs to you. Only you. We run our systems exclusively on servers in Germany, in line with the latest data protection standards.

  • Renewable Energy

    We're committed to running the internet sustainably. That's why we power our systems entirely on 100% renewable energy.

  • Spam Protection

    Nothing gets through to you that you haven't explicitly asked for. Your mailbox will never contain unwanted spam. Guaranteed.

Finally, an email provider that does things exactly the way I want.

We take our customers' needs seriously and always put service first. Experience the difference.

Set Up Your Mailbox

Finally, You Can Relax.

With a Cityweb email mailbox, you can sit back and stop worrying about security, spam, sustainability, or data protection.

  • 100% Renewable Energy
  • Sustainable
  • German Servers
  • GDPR Compliant
  • Secure
  • Up to Date
Woman relaxing at home

More Than a Mailbox. 360° Communication.

For every group that communicates a lot and can't afford to take risks.

  • Enterprise

    We help businesses — from mid-sized companies to large corporations — cut communication costs, transfer and manage data securely, and stay closely connected with every customer and employee.

  • Influencer & Celebrities

    With their own fan-mail address, fans can show just how connected they feel to their idol, while the person in the spotlight can communicate with fans directly and keep them up to date on every bit of news.

  • Daycare Centers

    One of our solutions is designed and personalized specifically for the needs of today's daycare centers, meeting their daily demands for communication and data availability.

  • Brands

    A brand thrives above all on the emotions it evokes. We're glad to help you position your reputation exactly the way it deserves.

  • Clubs & Associations

    We offer the emotional communication solution for your fan base. No other audience is more closely tied to their club.

  • Foundations & Nonprofits

    Our solutions help foundations and nonprofit organizations secure their communications worldwide and generate additional donations for their cause.

Customer service employee at her computer

Why Cityweb.

  • Continuous Learning

    Whether it's service or technology, we're always looking for what's best for our customers. That's why we invest in ongoing training for ourselves and our team.

  • We Always Find a Solution That Fits

    We want our customers to be 100% satisfied. That's why we take their needs seriously and always decide in their favor.

  • We Stand for Values and Ethical Standards

    We run on renewable energy out of personal conviction, and we hold ourselves to the highest ethical standards and a clear code of conduct in everything else we do.

Talk to Us.

Questions about your mailbox, setup, or billing? Our support team answers personally — by phone on weekdays, by email on weekends.

Support Hours

Weekdays
9 AM – 6 PM
Saturday
10 AM – 3 PM
Sunday
Email only

Address

Cityweb GmbH
Suhrenkamp 59
22335 Hamburg
Fax 040 – 8821 539 43